Effective Date: June 13, 2025 11:11 am CST
Last Updated: June 13, 2025 11:11 am CST
At Soul Wisdom International, we value your privacy and are committed to protecting your personal information in alignment with data privacy laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).
This Privacy Policy explains what personal data we collect, how we use it, your rights, and how to contact us with questions or concerns.
1. What We Collect
We may collect the following types of personal data:
- Identity Data: Name, email address, phone number, mailing address
- Payment Data: Billing info (processed securely by third-party providers; we don’t store full card numbers)
- Health/Preference Info: If voluntarily submitted for wellness services or retreats
- Usage Data: Pages visited, clicks, device info, browser type, IP address (via cookies and analytics)
- Communication Data: Emails, support requests, survey responses, testimonials
We do not collect sensitive data (race, political views, religious beliefs, biometric data, etc.) unless specifically and voluntarily provided by you.
2. Lawful Basis for Collecting Data (GDPR)
If you’re located in the EU or UK, we collect and process your personal data based on one or more of the following legal bases:
- Your consent (e.g., signing up for emails or submitting a form)
- Contractual necessity (e.g., processing orders or providing services)
- Legal obligation (e.g., keeping records for tax purposes)
- Legitimate interests (e.g., improving our services, sending updates you’d expect)
3. Use of Personal Information
We use your data to:
- Process and deliver your orders or services
- Personalize your coaching or retreat experience
- Send confirmations, updates, and marketing emails (if you opt in)
- Respond to support or legal requests
- Comply with our legal obligations
- Analyze site performance and improve services
We do not sell your personal data.
4. Your Rights Under GDPR and CCPA/CPRA
Depending on your location, you may have the following rights:
🔒 All Users (Worldwide):
- Access your data
- Correct or update your data
- Request deletion (“right to be forgotten”)
- Withdraw consent at any time
- Opt out of marketing communications
🇬🇧🇪🇺 If You Are in the EU/UK (GDPR):
- Object to processing
- Request data portability
- Lodge a complaint with your national data authority
- Know the legal basis for how your data is used
🇺🇸 If You Are in California (CCPA/CPRA):
- Know what personal info we collect and why
- Request disclosure of categories of third parties we share data with
- Request deletion of personal data
- Opt-out of the sale or sharing of your personal information (we do not sell or share data for profit)
- Appoint an authorized agent to make requests on your behalf
- No discrimination for exercising privacy rights
5. How to Exercise Your Rights
To submit a request to access, correct, or delete your personal data, contact us:
📧 peaceandlove@soulwisdomintl.com
📬 Soul Wisdom International
406 Forest Parkway, Suite C
Forest Park, GA 30297
USA
We will respond to verified requests within 30 days, as required by law.
If you are in the EU/UK and have a concern, you may also contact your local Data Protection Authority.
6. Data Retention
We keep your personal data only for as long as necessary to fulfill the purposes we collected it for — including legal, accounting, or reporting requirements.
You may request that we delete your data at any time.
7. International Transfers
Your data may be processed in the United States. We use third-party tools (like payment processors, email platforms, and scheduling apps) that comply with data protection standards, including Standard Contractual Clauses where applicable.
8. Cookies & Analytics
We use cookies and tracking tools to analyze traffic and improve site experience. This may include services like Google Analytics.
9. Security
We use secure servers, encrypted communications (SSL), and industry best practices to protect your data. However, no online platform is 100% secure. Please use our site at your discretion.
10. Third-Party Services
We only share data with trusted providers who assist us with services such as:
- Payment processing (e.g., Stripe, PayPal)
- Scheduling (e.g., Calendly, Acuity)
- Email communications (e.g., Mailchimp, ConvertKit)
- Website hosting and analytics (e.g., Google Analytics)
Each provider has its own privacy policy and is responsible for safeguarding your data.
11. Children’s Privacy
Our site is not intended for children under 18. If you believe we have collected personal information from a minor, please contact us immediately and we will delete it.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date. Continued use of our site after updates means you accept the revised policy.
13. Contact Us
If you have any privacy-related questions or requests, you can reach us here:
📧 peaceandlove@soulwisdomintl.com
📬 Soul Wisdom International
406 Forest Parkway, Suite C
Forest Park, GA 30297
USA