Last Updated: July 16, 2025
At Soul Wisdom International, your privacy is sacred. We honor your right to know how your personal information is collected, used, stored, and protected. This policy outlines our commitment to data privacy and your rights under international laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).
By using our website or services, you agree to the practices described in this policy.
1. What Information We Collect
We collect only what is necessary to fulfill your requests, process your orders, and serve you better.
✨ Information You Provide:
- Name, email, phone number, and mailing address
- Payment details (via secure third-party processors)
- Information shared during scheduling, coaching, or retreat registrations
- Testimonials, feedback, or survey responses
🌐 Automatically Collected:
- Device type, browser, IP address, pages visited (basic site analytics)
- Cookies for site functionality (we do not use advanced tracking tools like Google Analytics)
We do not collect sensitive personal data unless you explicitly provide it (e.g. health info during a wellness intake).
2. How We Use Your Information
We may use your personal data to:
- Process purchases, bookings, and service requests
- Respond to inquiries and customer support needs
- Send important updates or confirmations
- Share offers or resources you opt into
- Comply with legal and tax obligations
- Improve website performance and user experience
We will never sell or rent your personal data to third parties.
3. Legal Bases for Processing (GDPR)
If you are located in the EU or UK, we process your data under these lawful bases:
- Your consent (e.g., email signups, service requests)
- Contractual necessity (e.g., processing an order)
- Legal obligation (e.g., accounting or tax compliance)
- Legitimate interests (e.g., improving services)
4. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time
- Object to or restrict certain types of data processing
- Request a copy of your data in a portable format (GDPR)
- File a complaint with a supervisory authority (EU/UK)
Under CCPA/CPRA, California residents also have the right to:
- Know what categories of data we collect
- Request that we delete personal information
- Opt out of the sale of personal data (we do not sell data)
- Appoint an authorized agent to make requests on your behalf
5. Data Retention
We keep your personal information only as long as needed to fulfill the purposes it was collected for — including tax and legal record-keeping. You can request that we delete your data at any time, unless retention is legally required.
6. Third-Party Tools
We may use trusted third-party services for:
- Payment processing (e.g., Stripe, PayPal)
- Scheduling (e.g., Calendly, Acuity)
- Email delivery (e.g., Mailchimp or ConvertKit)
- Secure website hosting
These providers have their own privacy policies and are contractually obligated to protect your data.
7. Cookies & Tracking
We use minimal cookies for basic site functionality. We do not use advertising or advanced tracking (like Google Analytics or Facebook Pixel). You can disable cookies in your browser settings.
See our Cookie Policy for more details.
8. Children’s Privacy
Our website and services are not intended for anyone under 18. If we learn we’ve collected information from a child, we’ll delete it promptly.
9. International Transfers
Your data may be processed in the United States. We ensure appropriate safeguards are in place (including standard contractual clauses where required) to protect your data across borders.
10. How to Contact Us
To make a data access or deletion request, or to ask questions about this policy:
📧 peaceandlove@soulwisdomintl.com
📬 Soul Wisdom International
406 Forest Parkway, Suite C
Forest Park, GA 30297
USA
We respond to verified requests within 30 days.
11. Policy Updates
We may update this policy as laws evolve or our services change. Any changes will be posted here with a new effective date.
🌿 Your privacy matters.
We are committed to safeguarding your trust, your energy, and your information with the same care we give our sacred offerings.