Effective Date: July 16th 2025
At Soul Wisdom International, each item is prepared with care and spiritual intention. Due to the nature of our offerings and limited inventory, we maintain the following return and exchange policy:
❌ Refunds
We do not offer refunds for physical products or services. All sales are considered final once your order is confirmed.
🔄 Exchanges
We offer exchanges on a case-by-case basis under the following conditions:
- The request is made within 14 days of delivery
- You provide a proof of purchase (receipt, order email, etc.)
- The item is unused, undamaged, and in its original packaging
- The exchange is for another item of equal value
- You cover the cost of return shipping unless the item arrived damaged or was sent in error
To request an exchange, email us at:
📧 peaceandlove@soulwisdomintl.com
📦 Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with:
- A photo of the damaged item
- A photo of the original packaging
- Your order number or receipt
We’ll gladly make it right.
🌍 International Orders
We do not issue refunds for items delayed, lost, or held in customs outside of our control. Any customs duties or import fees are the responsibility of the buyer.
Contact Us
For returns, exchanges, or questions, please contact:
📧 peaceandlove@soulwisdomintl.com
📬 Soul Wisdom International
406 Forest Parkway, Suite C
Forest Park, GA 30297
USA